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Energy Deregulation is Coming to Lubbock!

We are your resource for all news about the plans to deregulate the grid in Lubbock, Texas in early 2024.

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ProSource Power Has Saved Your Lubbock Neighbors Thousands

Gary Vickers (ProSource Power) is great! He’s very helpful and knowledgeable and will work to get you the best price available. I’ve been working with Gary for a many years and he’s always there to help.

Becky Hill

Gary, ProSource Power, has been a great person to work with for our electric service here at the church. I have worked with Gary for several years. He always takes the time to review our needs and make … sure we get the best possible deals. He is always proactive and explains the pros and cons of each option.[read more]

Jimmy Trickett

Gray has been providing our businesses with electrical power sources for more than 15years. I feel confident with Gary providing our companies with the best price and service he can. I would like to … say it really helps me out knowing I have someone working for me to obtain the best price possible so I can spend my time on other projects. I would highly recommend Gary for your contact for electrical power sources.[read more]

Dianne Cabrera

ProSource Power is very responsive and supportive organization to our business.

Garlyn Shelton

Gary Vickers has been very helpful with moving accounts over from our previous provider.

Sandy Cone

Gary Vickers, of ProSource Power, has been helping our company for many years to find the lowest possible rates for our buildings and set up long-term contracts. Thank you, Gary!

Judy Saunders

We have been working with Gary (ProSource Power) for several years now. They have saved us a considerable amount of money and always provide great service.

Tommy Ayers

Becky Hill

Jimmy Trickett

Dianne Cabrera

ProSource Power is very responsive and supportive organization to our business.

Garlyn Shelton

Gary Vickers has been very helpful with moving accounts over from our previous provider.

Sandy Cone

Gary Vickers, of ProSource Power, has been helping our company for many years to find the lowest possible rates for our buildings and set up long-term contracts. Thank you, Gary!

Judy Saunders

Lubbock Deregulation Rules and Updates

Power2Choose News

Lubbock Deregulation Pushed Back to Spring 2024

Lubbock Power & Light's planned shift to retail electric choice might face significant delays due to pending approvals and regulatory holdups. The move could affect the final stages of the company's full integration into the Electric Reliability Council of Texas. Dive into our exclusive, in-depth coverage to understand the complexities, the implications, and what these developments mean for the customers and the industry at large.

Power2Choose News

A Comprehensive Guide to Energy Providers in Lubbock: Power to Choose Your Electricity

Power2Choose News

Which Cities in Texas Have Deregulated Energy? Unveiling Your Power to Choose

What is Energy Deregulation? When is it Coming to Lubbock, Texas?

By ProSource Power | July 27, 2023

Deregulation refers to the removal of restrictions in an industry, be it banking, aviation, or telecommunications. When it comes to energy, this takes the form of energy deregulation, or ‘electricity and natural gas choice.’ This simply means that you, as a residential customer, have the power to select your own energy provider, thereby giving you…

Who Are The Major Energy Broker Serving Lubbock?

By ProSource Power | July 21, 2023

Brief Recap of Energy Deregulation Energy deregulation is a significant shift in the electricity market that removes restrictions and opens the industry to competition. This means consumers, for the first time, have the freedom to choose their electricity provider. In Lubbock, Texas, energy deregulation is expected to roll out in early 2024, transforming the way…

Who is LP&L? – A Complete Guide to Lubbock’s Power Supplier

By ProSource Power | July 12, 2023

Who is LP&L? A Brief Overview Lubbock Power & Light, often referred to as LP&L, is a municipally owned electric utility company serving Lubbock, Texas. Established in 1917, it has grown to be one of the largest municipal electric utilities in the United States, providing low-cost, reliable electric service to over 62,000 customers in Lubbock.…

How Much Do Businesses in Texas Save with Deregulated Electric Rates?

By ProSource Power | July 5, 2023

Introduction Texas, a state known for its vast landscapes and diverse energy resources, embarked on a unique journey in the realm of power distribution when it decided to deregulate its electricity market in the late 20th century. This change in approach has reshaped the way Texans interact with and consume energy, fundamentally altering the dynamics…

Our Response to the June 27, 2023 Letter from Joel Ivy

By ProSource Power | June 28, 2023

June 28, 2023 Dear Lubbock Residents, As we continue to steer towards energy deregulation, we’re witnessing historic strides by Lubbock Power and Light (LP&L). While their initial timeline proposed a go-live date in October following a tentative customer shopping window in August, the final federal approval that was expected on April 23 has been…

Federal Regulatory Holdup Could Stall Lubbock Power & Light’s Shift to Retail Electric Choice

By ProSource Power | June 23, 2023

June 23, 2023 Lubbock Power & Light (LP&L) and the Electric Reliability Council of Texas (ERCOT) might be forced to postpone the projected integration of LP&L into the retail competition market due to a recent decision by the Federal Energy Regulatory Commission (FERC). The two entities jointly updated the Texas Public Utility Commission (PUC) about…

How do Retail Electricity Providers (REP) Make Money: Your Power to Choose

By ProSource Power | June 15, 2023

Introduction: Retail Electricity Providers (REPs) in Texas employ a range of strategies to generate revenue and sustain their operations within the energy deregulation landscape. Understanding how REPs make money is key to navigating the electricity market and optimizing your choices as a consumer. In this article, we will delve into the financial mechanisms that drive…

Which Cities in Texas Have Deregulated Energy? Unveiling Your Power to Choose

By ProSource Power | June 8, 2023

Introduction: In Texas, the power to choose an electricity provider is not just a dream but a reality. With the advent of electricity deregulation, Texans have gained the freedom to select their preferred energy company and shape their energy consumption according to their needs. While some areas of the state remain regulated, the majority of…

A Comprehensive Guide to Energy Providers in Lubbock: Power to Choose Your Electricity

By ProSource Power | May 31, 2023

Welcome to our comprehensive guide on energy providers in Lubbock and the Power to Choose program. With the deregulation of the power grid in Texas, homeowners now have the opportunity to shop around for the best electricity rates and services. In this blog, we will explore a diverse range of energy providers available in Lubbock,…

Benefits of Energy Deregulation in Lubbock

Energy deregulation brings a multitude of benefits to residents in Lubbock. Here are some advantages you can expect:

Lower Energy Rates:

With competition among energy providers, you have the opportunity to secure lower energy rates. Say goodbye to high bills and hello to savings.

Increased Competition:

Energy deregulation fosters a competitive market, encouraging providers to offer attractive plans, innovative services, and exceptional customer care. You get to choose the provider that aligns best with your preferences.

Variety of Energy Plans:

Say goodbye to one-size-fits-all energy plans. In Lubbock's deregulated market, you'll have access to a wide range of energy plans, tailored to meet your specific needs. Whether you prioritize renewable energy, fixed rates, or other features, there's an option for you.

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What You Need to Know to Be Prepared for Energy Deregulation in Lubbock, Texas

Understand Electric Deregulation

First, it's important to grasp the concept of electric deregulation in Texas. This means you have the power to choose your electric provider and have control over your energy options.

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Research Available Providers

Start by researching the various electric providers operating in your area. Look into their pricing, contract terms, customer feedback, and their commitment to renewable energy.

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Compare Plans and Offers

Compare the plans and offers from different electric providers. Look for features that match your energy goals, like renewable energy options, fixed or variable rates, and any additional benefits they offer.

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Select Your Electric Provider

Once you've done your research, choose the electric provider that best suits your needs. Consider factors such as cost, contract length, customer support, and their reputation in the industry. Sign up for a plan with your chosen electric company.

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Initiate the Switching Process

Contact your selected electric provider to start the switching process. They will guide you through the necessary steps and explain any requirements or documents needed. Be ready to provide your current account information and billing details.

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Confirm the Switch

After signing up with your new electric provider, they will inform your previous provider about the switch. You will receive a confirmation notice to verify the upcoming change. Review it carefully and reach out to your new provider if you have any questions or concerns.

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Enjoy a Seamless Transition

Your new electric provider will handle the transition smoothly. There will be no interruption in your electricity service during the switch. You can continue using electricity as usual, and your new provider will take care of billing and customer service.

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Monitor Your Billing

Keep an eye on your monthly bills to ensure accuracy. If you have any billing-related questions or notice any discrepancies, contact your electric provider for clarification. Address any concerns promptly to maintain a smooth billing process.

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Exercise Your Customer Rights

As a homeowner and electric customer, you have specific rights and protections. Familiarize yourself with these rights, such as non-discrimination, protection against unauthorized switching or additional charges, dispute resolution, and the privacy of your information. The Public Utility Commission (PUC) is available to help with any issues or concerns.

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Embrace Renewable Energy Opportunities

Consider purchasing renewable power or generating your own excess renewable energy. Explore options to buy "green" power from renewable sources or sell any excess power you produce through distributed renewable generation systems. Make sure you understand the specific regulations and requirements in your area for selling or purchasing renewable energy.

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Energy Providers in Lubbock

May 2023 Complaint Score (5 circles indicate lowest complaint rate)	Retail Electric Provider (REP)	Date Licensed
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●●	Retail Electric Provider (REP)BRANCH ENERGY HOLDINGS	Date LicensedOctober 19, 2021
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●●	Retail Electric Provider (REP)NUECES ELECTRIC COOPERATIVE	Date LicensedOctober 10, 2008
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●●	Retail Electric Provider (REP)VARSITY ENERGY	Date LicensedNovember 7, 2019
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●●	Retail Electric Provider (REP)RELIANT ENERGY	Date LicensedJanuary 5, 2001
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●●	Retail Electric Provider (REP)TXU ENERGY	Date LicensedJanuary 2, 2001
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●●	Retail Electric Provider (REP)DIRECT ENERGY	Date LicensedDecember 4, 2001
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●●	Retail Electric Provider (REP)CHAMPION ENERGY SERVICES	Date LicensedSeptember 16, 2004
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●○	Retail Electric Provider (REP)SUMMER ENERGY, PRONTO POWER	Date LicensedSeptember 29, 2011
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●○	Retail Electric Provider (REP)CONSTELLATION NEWENERGY, STARTEX POWER	Date LicensedFebruary 26, 2001
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●○	Retail Electric Provider (REP)GREEN MOUNTAIN ENERGY	Date LicensedAugust 2, 2001
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●○	Retail Electric Provider (REP)US RETAILERS, CIRRO ENERGY, PENNYWISE ENERGY, COMPAS ON ENERGY	Date LicensedOctober 27, 2008
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●○	Retail Electric Provider (REP)OCTOPUS ENERGY	Date LicensedApril 30, 2019
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●○	Retail Electric Provider (REP)CAPITAL ENERGY PA, VALUE POWER	Date LicensedDecember 12, 2008
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●●○	Retail Electric Provider (REP)174 POWER GLOBAL RETAIL TEXAS, CHARIOT ENERGY	Date LicensedMarch 4, 2019
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●○○	Retail Electric Provider (REP)AMBIT TEXAS	Date LicensedOctober 28, 2005
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●○○	Retail Electric Provider (REP)JUST ENERGY TEXAS	Date LicensedSeptember 25, 2020
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●○○	Retail Electric Provider (REP)GEXA ENERGY	Date LicensedJanuary 30, 2004
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●○○	Retail Electric Provider (REP)RHYTHM OPS	Date LicensedOctober 21, 2020
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●○○	Retail Electric Provider (REP)FULCRUM RETAIL ENERGY, AMIGO ENERGY, TARA ENERGY RESOURCES	Date LicensedOctober 8, 2008
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●○○	Retail Electric Provider (REP)MP2 ENERGY TEXAS	Date LicensedFebruary 28, 2008
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●●○○	Retail Electric Provider (REP)TRIEAGLE ENERGY, POWER HOUSE ENERGY	Date LicensedJanuary 27, 2003
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●○○○	Retail Electric Provider (REP)SOUTHERN FEDERAL POWER	Date LicensedMay 22, 2019
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●○○○	Retail Electric Provider (REP)VALUED BASED BRANDS LLC	Date LicensedDecember 5, 2001
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●○○○	Retail Electric Provider (REP)GOOD CHARLIE AND CO	Date LicensedJanuary 30, 2004
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●○○○	Retail Electric Provider (REP)TARA ENERGY, SMART PREPAID ELECTRIC	Date LicensedMarch 12, 2002
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●○○○	Retail Electric Provider (REP)YOUNG ENERGY, PAYLESS POWER	Date LicensedApril 25, 2005
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●○○○	Retail Electric Provider (REP)BKV BPP RETAIL	Date LicensedOctober 18, 2022
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●●○○○	Retail Electric Provider (REP)DECLARATION ENERGY	Date LicensedOctober 28, 2020
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●○○○○	Retail Electric Provider (REP)TITAN GAS AND POWER	Date LicensedNovember 7, 2019
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●○○○○	Retail Electric Provider (REP)SPARK ENERGY	Date LicensedApril 22, 2002
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●○○○○	Retail Electric Provider (REP)TEXPO POWER, DBA YEP, SOUTHWEST P&L	Date LicensedJune 13, 2006
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●○○○○	Retail Electric Provider (REP)OHMCONNECT TEXAS	Date LicensedOctober 19, 2020
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●○○○○	Retail Electric Provider (REP)PULSE POWER, ENERGY TO GO	Date LicensedNovember 30, 2018
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●○○○○	Retail Electric Provider (REP)TRUE COMMODITIES	Date LicensedJune 22, 2021
May 2023 Complaint Score (5 circles indicate lowest complaint rate)●○○○○	Retail Electric Provider (REP)MI TEXAS REP 1, ABACUS ENERGY	Date LicensedNovember 29, 2021

●●●●● Lowest Complaint Rate
●●●●○ Lower than Average Rate of Complaints
●●●○○ Average Complaint Rate
●●○○○ Higher than Average Rate of Complaints
●○○○○ Highest Complaint Rate

Energy Deregulation FAQs in Lubbock, Texas

Billing

What is a minimum usage fee?

What information is required on my bill?

Will my bill be itemized?

Whom do I call with a billing question?

How are billing disputes resolved?

Will I pay a monthly charge if I use more or less electricity within a billing period?

Deregulation

What is electric deregulation?

Electric deregulation refers to the 1999 Texas Legislature law that allows consumers in most parts of Texas to choose their own electric company. This law was enacted to promote competition in the electricity market and potentially lower prices. However, not all areas in Texas have electric choice due to some municipalities, cooperatives, or investor-owned utilities being exempt from deregulation.

What changed in electric service?

In deregulated areas, consumers gained the ability to select their electric company, also known as a Retail Electric Provider (REP). However, the delivery of electricity remains the responsibility of the same wires companies, also known as Transmission and Distribution Utilities (TDUs). Regardless of the chosen REP, the local wires company continues to deliver electricity, read meters, and maintain the infrastructure.

Do all Texans get to choose their electric provider?

With competition, will the reliability of my electric service change?

Changing Providers

Is there a penalty for changing providers?

In general, there is no switching fee when you change electric providers, unless you request a special meter reading outside your regularly scheduled meter reading. However, it's important to review your Terms of Service agreement with your current electric company, as there may be penalties for breaking an existing contract. Be sure to understand the details of your plan before making any changes.

If I sign up with a new electric company, when will the switch to that company occur?

Once you sign a contract with a new electric company, the switch to your chosen provider will typically occur automatically within seven business days. You will receive a confirmation mailer from ERCOT (Electric Reliability Council of Texas) to validate your switch. You have a three-business-day period after receiving the confirmation to change your mind. Following the switch, your new electric company will begin providing service, and you will receive your first bill from them in the next billing cycle.

Do I have a right to cancel?

What happens if my electric company stops serving customers?

If your electric company discontinues its service, you will not be left without electricity. In most cases, the company will provide you with a 30-day notice in advance, allowing you sufficient time to select a new provider. If your provider goes out of business suddenly, your electric service will be automatically switched to the Provider of Last Resort (POLR). However, you have the option to switch to a different provider within seven business days. For more information on this matter, you can refer to the PUC's fact sheet titled "What To Do if Your REP Leaves the Market."

Which companies are other people choosing?

How to Choose

How do I know which providers are providing service in my area?

How can I compare offers from different electric companies?

Electric companies are required to provide an Electricity Facts Label for each plan they offer. This fact sheet contains standardized information about the plan's rates, fees, and contract terms. To compare offers online, you can visit our Plans page, where you'll find detailed information from different providers. Reviewing the Electricity Facts Labels will help you make an informed decision.

Do I have to tell my current electric company that I'm switching providers?

No, you do not need to personally contact your current electric company when switching providers. Once you sign a contract with a new electric company, they will handle the necessary communication. The new provider will contact ERCOT (Electric Reliability Council of Texas), which will send you information to confirm your switch. ERCOT will also notify your old company about the change in service providers. However, remember that you are still responsible for any penalties if you break a contract with your current company.

Your Rights

What are my rights as an electric customer?

As an electric customer, you have specific rights that are protected by the Public Utility Commission (PUC). These rights include:

Electric Service

With competition, does the reliability of my electric service change?

No, regardless of the electric company you choose, the reliability of your electric service remains the same. The delivery of electricity to your home or business is handled by the local wires company, also known as the Transmission and Distribution Utility (TDU). The TDU is responsible for maintaining the poles, wires, and infrastructure necessary for the safe and reliable delivery of electricity. The PUC regulates the TDU to ensure the continuity and quality of electric service.

Whom do I call if I have an outage?

My electric company is not based in my area. Who will repair the poles and wires in my neighborhood?

Can my electricity be disconnected for nonpayment?

Yes, if you fail to pay your electric bill, your electricity can be disconnected. However, electric companies are required to provide a termination notice, giving you a minimum of 10 days to pay the outstanding balance or make payment arrangements before disconnection. It is important to promptly address any billing issues or communicate with your electric company if you are unable to make timely payments to avoid service disruption.

Slamming and Cramming

What is slamming?

What is cramming?

How can I make sure I am not slammed or crammed?

To prevent slamming, be cautious with your electric account information and only share it with authorized providers when you actively choose to switch. If you suspect slamming or unauthorized changes to your electric service, contact your electric company immediately to address the situation. To avoid cramming, carefully review your monthly bill and ensure you understand all the charges and fees listed. If you come across any unfamiliar or suspicious charges, contact your electric company to clarify and resolve the issue.

Remember, slamming and cramming are illegal practices in Texas, and the Public Utility Commission of Texas actively enforces these laws. If you believe you have been slammed or crammed, you can report the incident to the PUC Consumer Hotline at 1-888-PUC-TIPS (1-888-782-8477) for assistance.

I received a letter from an electric company thanking me for choosing them, but I did not choose them. What do I do

If you receive a letter from an electric company thanking you for choosing their service when you did not make that selection, it is essential to address the situation promptly. Contact the company immediately to discuss the matter and express your concerns. Request that they provide a copy of the authorization or any supporting documentation for the switch. If the provider cannot provide proper authorization or if you suspect slamming (unauthorized switch), contact the PUC Consumer Hotline at 1-888-PUC-TIPS (1-888-782-8477) to report the incident and seek further guidance.

Energy Deregulation is Coming to Lubbock!

ProSource Power Has Saved Your Lubbock Neighbors Thousands

Becky Hill

Jimmy Trickett

Dianne Cabrera

Garlyn Shelton

Sandy Cone

Judy Saunders

Tommy Ayers

Becky Hill

Jimmy Trickett

Dianne Cabrera

Garlyn Shelton

Sandy Cone

Judy Saunders

Lubbock Deregulation Rules and Updates

Lubbock Deregulation Pushed Back to Spring 2024

A Comprehensive Guide to Energy Providers in Lubbock: Power to Choose Your Electricity

Which Cities in Texas Have Deregulated Energy? Unveiling Your Power to Choose

Benefits of Energy Deregulation in Lubbock

Have a Question? We’re Here to Help!

What You Need to Know to Be Prepared for Energy Deregulation in Lubbock, Texas

Understand Electric Deregulation

Research Available Providers

Compare Plans and Offers

Select Your Electric Provider

Initiate the Switching Process

Confirm the Switch

Enjoy a Seamless Transition

Monitor Your Billing

Exercise Your Customer Rights

Embrace Renewable Energy Opportunities

Energy Providers in Lubbock

Energy Deregulation FAQs in Lubbock, Texas

Billing

Deregulation

Changing Providers

How to Choose

Your Rights

Electric Service

Slamming and Cramming

Resources